Shipping Policy
SHIPPING POLICY
1. Shipping Locations;
As for now we only ship within the UK on our website, this includes; England, Scotland, Wales & Northern Ireland.
2. Shipping Methods
We offer the following shipping methods;
Order Monday-Thurs; Your order will be shipped within 48hrs, usually next day.
Order Fri-Sun; We aim to ship weekend orders within 48hrs or same day so it can arrive Monday/Tuesday the next week.
Courier; We use Royal Mail as our courier choice currently.
Shipping fee; Check our shipping fee at checkout.
3. Shipping Delays
While we try our best to have orders delivered within 2 business days, sometimes this cannot be met. Unforeseen circumstances such as; carrier delays, weather conditions ect can cause delay to your order.
4. Lost or damaged shipments
If your shipment is lost or damaged please contact our team within 4 business days of receiving your order. Our team will investigate the issue with yourself & the courier to make sure we can find a suitable solution.
5. Tracking a shipment
You can track your shipment on the Royal Mail app or website, attach your tracking information into the Royal Mail app or website & it will keep you up to date on your shipment.
You will also receive an update on your email & phone when it's due to be out for delivery.